Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All our greeting cards ship via Canada Post Letter Mail with no tracking.
*Canadian Orders are estimated to be delivered in 2-6 BUSINESS DAYS (but can take longer)
*USA Orders are estimated to be delivered in 5-10 BUSINESS DAYS (but can take longer)
*International Orders are estimated to be delivered in 6 to 14 BUSINESS DAYS (but can take longer)
Business days are considered Monday to Friday; not including holidays.
Processing time does not include shipping time.
If your card does not arrive to you within 4 weeks of shipping date please message us and we will refund you in full.
Please ensure the address provided on the invoice is correct. We are not responsible for items lost due to an incorrect or incomplete address. If you need to change your shipping address after the order is placed, please message me as soon as possible to ensure the card is sent to the correct address.
All cards are shipped via Canada Post Letter Mail and do not include tracking.
If tracking is required; upgrading shipping is available in the checkout.